# Title: Frequently Asked Questions
> Source: https://www.lettra.ca/en/faq  
> Group: Core Pages  

Looking for information about Lettra’s vehicle lettering, wrapping, and automotive appearance services?

Find answers to the most frequently asked questions about vehicle lettering, window tinting, and other vehicle appearance services. If you can’t find the information you’re looking for, contact us.

## General Questions

###  Do you offer free quotes, and how can I get one? 

Yes. Quotes for vehicle lettering are free and come with no obligation. Simply fill out the form on our website or email us at <info@lettra.ca> to receive your quote.

###  Do you offer vehicle lettering for personal vehicles, or only for business vehicles? 

We work with both businesses, including commercial fleets, trucks, trailers, and more, as well as individuals who want to customize their personal vehicles.

###  How long does vehicle lettering installation take? 

Installation time depends on the scope of the project. We ask that you bring us your vehicle the day before installation so it can be washed and prepared. Installation generally takes one full day, followed by an overnight rest period to allow proper adhesion and for us to complete our final inspection. You can pick up your vehicle the following morning. Once your quote is approved, we will provide you with a detailed timeline for your project.

###  How long does vehicle lettering or a vehicle wrap last before it needs to be replaced? 

Properly maintained vehicle lettering or wraps can last for several years, typically between 5 and 7 years depending on exposure to the elements and how the vehicle is maintained. This durability is due in part to the high-quality 3M and Avery products we use.

###  How much does vehicle lettering cost? 

The cost of vehicle lettering depends on several factors, including the type of vehicle, the complexity of the design,the area to be covered (partial lettering or a full wrap), and the products used. Since every project is unique, we invite you to request a free quote, with no obligation, to receive an accurate price based on your needs.

###  What is the process from receiving a quote to installing vehicle lettering? 

It all starts with a free quote request. Our team assesses your needs. Once the quote is approved:

- We present you with several graphic design concepts.
- Once the design is approved, we proceed with printing.
- The day before installation, we wash and prepare your vehicle.
- Installation is completed over one day.
- We keep your vehicle overnight to ensure proper adhesion of the film.
- The following day, your lettered vehicle is ready for pickup.

###  Which areas do you serve for vehicle lettering? 

Lettra is located in the Boisbriand area, and we also serve the surrounding regions. Customers from across Quebec choose Lettra for their vehicle lettering projects.

## Products and Quality

###  Can the vinyl withstand harsh weather, pressure washing, and Quebec winters? 

Yes. The 3M and Avery products we use for vehicle lettering are designed to withstand Quebec’s demanding weather conditions, including cold temperatures, snow, and road salt. Proper maintenance will help maximize their lifespan.

###  Do you offer a warranty on vehicle lettering products and installation? 

Yes. At Lettra, we guarantee that our work will meet your expectations. If it doesn’t, we’ll make it right. We also offer comprehensive warranties on our products and installations.

###  What is the difference between partial vehicle lettering and a full vehicle wrap? 

Partial vehicle lettering involves applying a logo, text, or graphics to specific sections of the vehicle, generally for advertising purposes. A full vehicle wrap covers the entire body of the vehicle, allowing you to completely transform its appearance or create maximum visual impact.

###  What materials or vinyl products do you use for vehicle lettering? 

At Lettra, we exclusively use 3M and Avery products, recognized for their durability and exceptional print quality. As a 3M Certified Installer, we ensure results that meet the highest industry standards.

###  What should I do if the vehicle lettering starts peeling or becomes damaged? 

Contact us as soon as possible. Depending on the situation and the applicable warranty, we will assess the issue and make any necessary adjustments or repairs to your vehicle.

###  Will vehicle lettering or a wrap damage the vehicle’s original paint? 

No. When professionally installed and removed, vinyl does not damage a vehicle’s original paint. It can even help protect the paint from minor scratches and UV exposure.

## Design and Customization

###  Can I provide my own logo or design, or do you offer graphic design services? 

Both options are available. You can provide us with your logo and brand colours, or our graphic design team can create an original concept tailored to your brand and vehicle.

###  Can I see a mockup of the lettering on my vehicle before installation? 

Yes. We provide a visual mockup showing how the design will look on your vehicle before printing and installation. This step allows you to give final approval of the concept before production begins.

###  How many design revisions are included in a vehicle lettering project? 

The number of revisions included is determined when your quote is prepared and depends on the scope of the project. Our goal is to make sure you are completely satisfied with the final design before printing.

###  What types of vehicles can be lettered or wrapped? 

At Lettra, we install vehicle lettering and wraps on all types of vehicles, including cars, trucks, cube trucks, trailers, and boats.

## Maintenance

###  Can I take a lettered vehicle through an automatic car wash? 

We recommend avoiding car washes with brushes, as they can prematurely wear the vinyl. Hand washing or a touchless car wash is preferable.

###  Can vehicle lettering or a wrap be removed without damaging the vehicle if I sell it or replace vehicles in my fleet? 

Yes. When removed by professionals, 3M vinyl can be taken off effectively without damaging the vehicle’s original paint.

###  How should I maintain a lettered or wrapped vehicle? 

Wash your vehicle regularly by hand using a mild soap. Avoid abrasive products, stiff brushes, or anything that could scratch or damage the vehicle’s surface.

## Window Tinting

###  Do you offer a warranty against bubbling or peeling on window tint? 

Yes. Our window tint installations are covered by a warranty against defects such as bubbling or peeling.

###  How long does window tint installation take? 

Window tinting can generally be completed within a few hours, depending on the number of windows being treated.

###  Is car window tinting legal in Quebec? 

Quebec regulations establish the permitted level of light transmission depending on the vehicle window. Our team is familiar with these requirements and can advise you to ensure your installation is compliant.

## Paint Protection Film

###  Is paint protection film visible once it is installed on a vehicle? 

Paint protection film is designed to be discreet and blend seamlessly with your vehicle’s body while providing effective protection.

###  Which parts of the vehicle can be covered with paint protection film? 

We generally install paint protection film on areas that are most exposed to gravel and road debris, such as the front bumper, rocker panels, and side mirrors.

## Businesses and Fleets

###  Do you offer discounts for fleets with multiple vehicles? 

Yes. We offer customized pricing for businesses looking to letter or wrap multiple vehicles in their fleet. Contact us to request a free quote.

###  Is vehicle lettering tax-deductible as an advertising expense? 

Vehicle lettering is generally considered an advertising expense that may be eligible for a tax deduction. However, we recommend consulting your accountant or tax advisor to confirm eligibility based on your specific situation.